This chapter will cover installing and configuring the Outlook Client for Microsoft Dynamics CRM, starting with the basic installation of the Microsoft Dynamics CRM Outlook Client for CRM 2011. Due to the major differences between Windows 7 and Windows 8, this chapter will go over the installation techniques for each OS separately.
In Windows 7, the process for installing the Microsoft Dynamics CRM Outlook Client is relatively straight forward. The download link for the CRM Outlook Client will be the same regardless of your operating system.
- Downloading and Installing the Outlook Client
- Configuring the Outlook Client
- Outlook Client Best Practices
- Outlook Client Basic Troubleshooting
Once you’ve installed the Outlook Client, you may want to refer to the chapter on working with the Outlook client.