Bing Maps

Integrating Bing Maps with Dynamics 365

A basic Bing Map integration comes out of the box on the new process-based form in the account, contact, and lead entities. This integration uses the data in the Address 1 fields to plot the customer on an integrated map. Dynamics 365 on-premise deployments may need to enter a Bing Maps key to use the maps feature. Depending on your circumstances, you may need a Basic Key or an Enterprise Key. The differences between the two keys are detailed here.

Tip! PowerMap is a great way to integrate maps into Dynamics 365 at a low cost. Start a 30-day free trial to see for yourself!

Bing Maps

Looking beyond the basic out-of-the box integration, custom integrations can help companies better understand and spot trends within their data using a visual format to plot customers. For example, by comparing maps of successful and unsuccessful retail outlets in a chain and turning on Bing’s traffic feature, managers can determine what role traffic patterns play in determining the level of success for each outlet.

Heat maps, which use color coding to represent a data density, are another popular method of analyzing location data with maps. For more information on creating heat maps of CRM data with Bing, visit the MSDN blog.

Geocoding is the process of associating geographical coordinates (such as latitude and longitude) with other geographic data (such as a street address or zip code) and is a necessary part of any map integration. When doing custom development, it is important to know that geocoding is often half of the total development effort. However, geocoding services do exist – PowerObjects has a geocoding utility (available upon request) for PowerMap subscribers.

Tip! To use Bing Maps APIs, you need a Bing Maps key. Learn how to create a Bing Maps key.

Turning on Bing Maps

For On-Premises Deployments:

  1. Go to Settings > Administration > System Settings.
  2. On the General tab, scroll down to Enable Bing Maps.
    1. Select Yes on Show Bing Maps on Forms.
    2. Enter your Bing Maps Key next to Please enter Bing Maps key.
  3. Choose OK.

For Online Deployments:

  1. Go to Settings > Administration > System Settings.
  2. On the General tab, scroll down to Enable Bing Maps and select Yes on Show Bing Maps on Forms.
  3. Choose OK.

Note that not all languages are supported for displaying Bing Maps within Dynamics 365 (click here to see the list). If a language is not supported, the map is not shown on the form; in its place, a link is provided titled Click here to view the map, which takes you directly to Bing Maps.

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