Learning Microsoft Dynamics CRM

Learning Microsoft Dynamics 365

So how do you go about learning Microsoft Dynamics 365 for CRM? You are already in the right place because reading the CRM Book is a great way to learn about Microsoft Dynamics 365 for CRM!  Here are some additional things to read and watch:

In Person Training

When learning Microsoft Dynamics 365, consider that the most effective training is a combination of seeing (visual), hearing (auditory), and hands-on (kinesthetic or tactile) experiences with an emphasis on the way you learn best. That is why in-person, instructor-led training is the best way to learn.  A “second best” option might be attending remote training or watching eLearning. For more information, check out our Education page to see our offerings for any CRM training scenario.

How to Get Certified in Microsoft Dynamics 365

Generally, the average person learning Dynamics 365 for CRM has no need to get certified. Certification is a process particularly needed for Microsoft Partners — professionals who are implementing Dynamics 365 for clients.  However, there are still advantages to showcasing your skills through a certification.  Professionals may find that certifications are a great way to boost their career by proving the training, knowledge, and expertise.

There are a variety of ways to showcase skills in Dynamics 365.  The first is a Microsoft Certification.  Microsoft offers certifications directly through their website.  Another option is a PowerObjects Gold Badge.  These are not administered or evaluated by Microsoft, but as a Gold Partner, PowerObjects has developed a training program which comes complete with digital credentials to showcase the skills gained.  Learn more about the PowerObjects Gold Badge program here.


Additional Resources