Download the Outlook Client
Download the Outlook client that is approprate for your version of CRM
The first thing to keep in mind when you’re preparing to install the CRM Outlook Client is the architecture of the base Microsoft Office installed on your system. It is important to make sure the architecture of the CRM version installed is the same as the Microsoft Office installed, and less important for it to match your base computer architecture. (That being said, if you have an x64 bit System and are running 32 bit programs, you are not taking full advantage of your system’s capability, but we won’t go into that now).
If you are running 32 bit office, download the 32 bit CRM client. If you have 64 bit Office, download and install the 64 bit CRM client.
Install the Outlook Client
Once you have the install files downloaded, run the executable which will extract the actually installation files to your local machine. It will prompt you to select an extraction folder.
The actual install of CRM from this extraction process will start automatically. You will need to click through to start the install at which point it will run itself, including searching for and downloading any available updates for the Outlook client.