Business Administration

A key part of any CRM system’s success is ensuring that access to information and the power to modify it should be restricted based on the user’s position in the organization and need. Microsoft Dynamics CRM enables managing of the business by creating a security platform, regulating access and ensuring data is consumed and modified by the relevant persons. This is done through the use of business units, users and teams and specific security roles which we will learn more about in this chapter.

Use the links below to explore business administration in Dynamics CRM in more detail: