You are already in the right place because reading the CRM Book is a great way to learn Microsoft Dynamics CRM! Here are some additional things to read and watch:
- POTV guides you through the learning process with e-learning videos.
- Subscribe to PowerObjects blog to stay up-to-date with the latest from the experts!
- There are also many resources provided by Microsoft for learning Microsoft Dynamics CRM.
In Person Training
When learning Microsoft Dynamics CRM, consider that the most effective training is a combination of seeing (visual), hearing (auditory), and hands-on (kinesthetic or tactile) experiences with an emphasis on the way you learn best. That is why in-person, instructor-led training is the best way to learn. A “second best” option might be attending remote training or watching eLearning. For more information, check out our Education page to see our offerings for any CRM training scenario.
Generally, the average person learning CRM has no need to get certified. Certification is a process particularly needed for Microsoft Partners—professionals who are implementing CRM for clients. For more information on the paths to advancing your career in the area of CRM, watch this webinar on How to Become a CRM Master!