About The CRM Book

The CRM Book is a comprehensive online resource for Microsoft Dynamics CRM written collaboratively by the team at PowerObjects. It’s intended to help users gain an understanding of how to work with Dynamics CRM, use that information to make good choices, and know where to go for more information if needed. To get a better understanding of why PowerObjects developed this book, read our introduction: Why This Book.

This book would not be possible without the contributions from PowerObjects team members!

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About PowerObjects

Founded in 1993, PowerObjects has collectively worked its tail off to become the leader in delivering Microsoft Dynamics CRM/xRM solutions through service, support, education and add-ons. As winner of the Microsoft Dynamics CRM Partner of the Year award for 2012 and 2013, PowerObjects maintains a team of CRM superheroes that help businesses and non-profits increase productivity, streamline business processes and build better relationships. PowerObjects is headquartered in Minneapolis, Minnesota, with offices in Atlanta, Chicago, Cincinnati, Dallas, New York, Omaha, Philadelphia, Seattle and Toronto. For more information on PowerObjects, visit www.powerobjects.com or call 612-339-3355.